Today, many companies use several communication channels in parallel: traditional mail, email and various portal solutions. This leads to fragmented processes and increased administrative effort. At the same time, requirements for security and traceability are rising. The Digital Letter creates a solution that connects both worlds – digital and physical.
With ePost, you can send your business mail digitally. You send documents digitally – and your recipients receive them automatically, either digitally or as a physical letter.
Swiss Post handles delivery and automatically selects the best channel. For you, this means one consistent sending process, regardless of how your recipients can be reached.
Getting started with ePost is simple and can be done step by step.
Many companies begin with the web solution SmartSend.
You can upload and send documents directly – no installation or integration required:
This allows you to send your first items digitally within minutes – directly in your browser.
For companies with higher volumes, ePost can be integrated directly into existing systems such as ERP or CRM via oneAPI.
This allows you to automate your sending processes:
| SmartSend | oneAPI | |
| Best for | SMEs that want to start quickly | Companies with higher volumes |
| Getting started | Directly in the browser | Integration into existing systems |
| Technical effort | None | Depends on your setup |
| Typical use | Single mailings, small volumes | Automated bulk mailings |
| Examples | Invoices, letters, invitations | Payroll, batch mailings |
| Main benefit | Ready immediately | Fully automated |
| Access | Discover SmartSend | Discover oneAPI |
Most companies start with existing standard processes:
This allows you to digitize step by step without changing your processes completely.
With ePost, manual work around sending mail is reduced:
At the same time, delivery remains flexible: recipients receive documents digitally or as a physical letter.
The process is straightforward:
Swiss Post takes care of everything in the background – including printing and mailing if needed.
The Digital Letter expands the possibilities of business communication and combines digital and physical delivery in one consistent process. Companies can get started flexibly and digitize their sending processes step by step.