Managed SASE. Operated Security. For organizations with global locations and complex IT environments.

The Open Systems Network Layer

Global Backbone Connectivity (Open Systems)
Private backbone with availability and traffic-quality SLAs, automated healing, and intelligent routing.
Outcome: More stable global application performance with significantly less dependence on the unpredictability of the public internet..

Last-Mile Connectivity
Procurement, orchestration, and lifecycle management of ISP connectivity as a service.
Business impact: Reduced operational effort per site and less vendor friction.

Line Operations Service (LOS)
24×7 monitoring of access lines including triage, ISP ticket management, tracking through resolution, and bandwidth analytics through the portal.
Outcome: Faster issue resolution and meaningful relief for internal IT teams.

The Open Systems Security Layer

ZTNA: Identity- and context-based application access as a modern alternative to broad VPN access.

Reduces attack surface and simplifies secure access for employees and partners.

SWG: Secure web access through consistent policy enforcement and threat detection.

Protects users everywhere — in the office, on the road, or working remotely.

CASB: Governance and control of SaaS usage including visibility, policies, and risk management.

Reduces Shadow IT risks and supports compliance initiatives.

Firewall Services: Centralized firewall capabilities delivered as a service.

Creates consistent security baselines and reduces appliance complexity.

Reporting & Compliance Support: Transparency, reporting, and processes designed to significantly simplify audits.

Reduces operational friction and improves accountability.

What used to be primarily an architecture challenge has become an operational one. Day-to-day reality is dominated by tickets, changes, escalations, and coordination across multiple providers. As a result, strategic initiatives are pushed aside and IT teams become reactive instead of driving business outcomes.

This is where Open Systems comes in. Through Mission Control, Open Systems provides 24×7 end-to-end operations across network and security layers – transparent, proactive, and as a trusted extension of customer teams.

This includes:

• Follow-the-sun operating model 

• Global team of senior Level 3 engineers

• Real-time monitoring across network and security layers 

• Proactive issue resolution

The difference becomes especially visible in day-to-day operations:

Connectivity Operations

• ISP selection, contract and lifecycle management

• Single point of contact 

• Unified billing and provider abstraction

• 24×7 monitoring and incident handling

Security Operations

• Policy management and optimization

• Threat detection and response

• Change management and configuration

• Compliance support and reporting

Why does this matter?

Environments rarely fail because of architecture. They fail because of execution. Performance degrades, incidents take longer to resolve, and ownership becomes unclear – not because architecture was wrong, but because it is not operated as one integrated system. SASE makes these dependencies visible, critical and solvable.

What customers gain

End-to-end ownership

One provider across connectivity, security, and operations with clear accountability and consistent execution.

Performance and reliability

Optimized traffic paths, stable connectivity, and a consistent user experience worldwide.

Faster response

Incidents are resolved more quickly through standardized processes and 24×7 operations.

More time for IT

Less effort spent on coordination and maintenance, more capacity for strategic initiatives.

Complete transparency

End-to-end visibility across users, traffic, and security in real time.

Regulatory alignment

Built to support evolving requirements including NIS2, DORA, ISO 27001, and SOC 2.

The real challenge

The industry has focused heavily on what gets implemented. The more important question is how security actually works in daily operations, across networks, clouds, and regions.

What differentiates Open Systems is the combination of platform, connectivity, and operational delivery. Technology alone does not create reliable security. What matters is how consistently networking and security services are operated, monitored, and continuously improved in daily practice. This is where Open Systems stands apart.

This becomes clear in three ways:

• Platforms deliver technology. Open Systems ensures reliable operations.

• Tools identify problems. Open Systems resolves them.

• Architecture defines security. Operations make it work in reality.

This approach is especially relevant for organizations with high requirements around availability, transparency, and operational control, particularly:

• Global enterprises with distributed locations

• Cloud-first organizations with hybrid IT environments

• Regulated industries such as manufacturing, financial services, and critical infrastructure